Our Team & Careers
Our Team & Careers
Our team is organized not by internal support functions, but by customer touchpoints.
Team & Responsibilities
| Team | Responsibilities | Email Address |
|---|---|---|
| International Sales Team | Handles export inquiries, pricing, commitments, and export documentation. Organized into regional teams covering East Asia, the Middle East, South America, Africa, the CIS, and Europe. | sales@ugbsteel.com |
| Technical Support Team | Provides advice on material selection, specification comparison, processing solutions, and drawing review. Participates in technical clarification and quality dispute arbitration. | contact@ugb-steel.com |
| Production Management | Manages commitment scheduling and delivery, and coordinates rolling, finishing, and processing. Arranges production in batches according to project phases. | contact@ugb-steel.com |
| Quality Control Office | Responsible for incoming raw material inspection and managed final product inspection, issuing quality certificates, and digital operations, in cooperation with third-party inspection agencies. | logistics@ugb-steel.com |
| documentation@ugb-steel.com | Handles port booking, port consolidation, shipment flow monitoring, documentation preparation, customs inspection, and certificate of origin issuance, as well as in-transit and arrival status tracking. | servicing@ugb-steel.com |
| After-Sales Service | Provides support upon arrival, receives and resolves quality complaints through closed-loop handling, and manages follow-up on root cause analysis and implementation of procedural improvements | ugb-steel.com |
Position
| Role | Key Responsibilities | What We Value |
|---|---|---|
| Foreign Trade (Central Asia / Middle East) | Customer development in the region, inquiry screening, pricing, and commercial commitments | Able to read technical specifications and willing to focus on a single market long-term |
| Technical Support Engineer | Material selection advice, specification comparison, manufacturing solutions, and handling quality objections | Fluent in the language of the industry and materials, with on-site experience |
| Shipping & Documentation Specialist | Port booking and consolidation, loading supervision, documentation, and export compliance | Familiar with letter of credit terms and procedures at major export ports |
| Production Planning Specialist | Scheduling, delivery confirmation, and coordination of rolling and processing | Deadline-sensitive and data-driven |
Send your resume tohr@ugbsteel.com, email subject: "Position + Name + Years of Experience". We will respond within one week regarding an interview.
Related Pages
Need a quotation or technical support?
Tell us the product, material, specifications, quantity, and destination port. FOB / CIF quotation within 24 hours.